I have been envolved in a process change role out over the past 2 weeks. One of the main observations though wasn’t what was intended. Start the meeting on time.
These have been large meetings of over 100 people. I have been in two where a 1.5 hour meeting started over 30 minutes late.
This is equivalent in cost to 100*2*$80*1/2 equaling $8,000. Thanks Greg for teaching me this observation tool ages ago. Sure this is small dollars but if this is systemic it will add up quickly.
What if we also added the soft costs…
– lost understanding due to rushing
– respect of others
– lost opportunity of doing other items.
Just some thoughts as I wait yet again.