One of the interesting things about social computing and it’s evolution is the applicability in the Enterprise. As organizations grow, the ability to communicate ideas and learning becomes more difficult.
The web has done wonders in enabling this sort of shared conversation and collaboration. This morning we ran a quick netmeeting where we were interactively training some folks on application development of a new platform we built for ETL. It was amazing to see – nothing new there right. But how about if I recorded it and did an internal blog post on my internal blog – BOOM I have created free training material. No cost, opt in.
The same is true about using blogs to help augment or replace forums in creating conversations and building bodies of knowledge. Take for instance the creation of a new governance framework. I can create a stream of group blogs to capture and create a conversation that can be leveraged internally to grow and share.
Now let’s go and use it to create internal project lessons learned and the ability to interact with the information. So I just finished a project. I take 2 hours at the end to share on my corporate internal/external blog the high level thoughts around the project. Now when someone searches they can offer up questions in the form of comments which someone can respond to, add information around.
All of these things are not new. We have had forums and knowledge repositories. But with the inclusion of RSS, google search and a number of other items that can be added in a mash-up search/knowledge portal we have a new way of collaborating in a cost effective manner.