It is funny that how often advice or words of wisdom given to you in your personal life help in business. Jim at one point started asking those around him:
"What’s good about your life today?"
And those of you who know Jim know he was always genuine in his interest in the answer, but also in the change in the responders outlook and often behaviour. I have always liked this as no matter what there is always something good and it is nice to stop and take the time to think about it.