Hunting Ya-Buts. These are the times when you are working with people and as you talk about ideas, they bring up the "… yeah, that is great but we can’t because …".
I was talking afterwards with Jim about it and we laughed as we talked about readiness and even a consultants ability to properly explain the vision that they have. We even joked about being able to ask the customer "do you want a big project or get the job done". Of course that is an inappropriate statement, but something we sometimes feel.
When we aim to be trusted advisors with our clients and partners we strive for having the perspective, respect and trust of the other individuals we are working with, but that is not always there even when we think it is. So the question or approach that may be more appropriate and certainly more productive is to take that "Ya-But" and grab it and put it in the box called problems we need to address.
Because in a majority of times we are all working in the best interests of the end result we need to respect the Ya-Buts as readiness issues or problems that need to be addressed and focus on what are we trying to do and what are our organizational and technical constraints.
So are you hunting "Ya-buts" or are you the raskly rabbit?