CoffeeCAST – #3 – Outsourcing with Steve Schaefer

This is the Third of Episode of Coffee Conversations with Stephen Hayward of Project X.

Today we will be talking with Steve Schaefer where we will cover:

  • Fundamentals from a vendor point of view
  • Objectives
    • Information and Business Process Outsourcing
    • Outsourcing as a tool, not the objective
    • Cost and/or Transformation
  • Trends
    • Challenge the Norm – Change in the Nature of Outsourcing
      Article referenced Our Podcast is available on iTunes as well as here for download Cracking the Whip at Wyeth
    • Disaggregation
    • Offshoring
    • Governance, Management and Monitoring

So please enjoy, feel free to comment and have a great day!

Download cc_3_outsourcing.mp3

As an observation, the Starbucks was a bit noisy in the background, I will change locations for the future.  But as this is part of the nature of the show, I didn’t try and edit it out, so please enjoy.

Our Podcast is also available on iTunes as well as here for download.

  1. mip Reply

    Good coffeeCast Hayward and Schaef. Lots of interesting perspectives and discussion of outsourcing. As well, you apologize for the background sounds in Starbucks but I keep telling you, this adds to the authentic nature of what you’re doing. Real conversations over a cup of coffee have background noise so I don’t mind it. In fact, it gave me the sense of being there.
    Now we just have to wait for the schaefCast to start at some point. 😉
    Look forward to next week’s show.

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