What are Clients saying about us?

"We chose Project X Ltd for their ability to match their offerings to our needs versus the other way!"

Energy Services Provider

Support Solutions

Project X Ltd prides itself on being able to deliver end-to-end service to its clients. One of the areas of service we provide is Support. Many of our clients want to remain focused on their core business and don’t want to build an internet IT group and turn to Project X Ltd to provide a variety of Support Services. We work with your organization to build a scope of services, determine Service Level Agreement (SLAs) and commit to metrics that will illustrate to you the value we bring in managing your information technology assets.

Our Support Services offering provides service in the following area:

Infrastructure Management

Project X Ltd assists organizations in supporting a variety of corporate infrastructure components with services ranging from simply documenting your environment to fully managing some or your entire technology environment.

Some of the infrastructure components we support include areas such as:

LAN components (switches, routers)
WAN components (firewalls, ISP connections)
Servers
Desktops and Laptops
Mobile Equipment

Application Management

Project X Ltd assists organizations in supporting a variety of corporate applications, ranging from off-the-shelf shrink-wrapped solutions to highly customizable EDW and BI applications. IT Department Backup & Support IT departments often need support and backup on a specific area of their operation or systems. Many factors come into play, such as lack of resource, lack of experience in a new technology or simply a lack of time. Project X Ltd Support Services excels at providing assistance IT functions within client organizations. We can structure our support contract to meet your organization’s requirements, whether from simply operating a help-desk system or a support overflow resource through to working on infrastructure projects in partnership.

Project X Ltd Support Services resources have the answers you require to virtually any IT back-office questions. We can work from a distance, such as simply monitoring your internal and external systems, or we can work with you daily, as an extension to your internal team.