I was reminded today based upon a flippant comment from someone in a meeting today about the arrogance of the Dot Com days and some approaches to Consulting.
I remember a founder of a dot com consulting firm saying:
"They don’t know their business. I know it better than they do!"
Wow. I was surprised then and realize it is a great reminder of the fact that this is impossible. I don’t care how smart you may be. Unless you live it – you wont know. And heaven forbid you do. It doesn’t matter it is not your business – focus on helping, not judging.